ROSA MONEY GE S.L Privacy Policy
Introduction ROSA MONEY GE S.L is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our domestic money transfer services within Equatorial Guinea.
Information We Collect We collect and process various types of personal information to provide our money transfer services effectively. The types of personal information we collect may include:
- Information: This may include your name, date of birth, national identification number, passport details, and other government-issued identification.
- Contact Information: This may include your address, email address, telephone number, and other contact details.
- Other Information: We may also collect other information you voluntarily provide to us or that we collect through your interactions with our services.
How We Use Your information We use the personal information we collect for the following purposes:
- Providing Services:To provide you with the money transfer services you request and to facilitate transactions.
- Customer Support: To respond to your inquiries, provide customer support, and address any issues or concerns you may have.
- Compliance and Legal Obligations: To comply with legal and regulatory requirements, including anti-money laundering (AML) and know your customer (KYC) regulations.
- Security: To maintain the security and integrity of our services, prevent fraud, and protect against unauthorized access.
- Improving Services: To analyze usage patterns, improve our services, and develop new features and offerings.
Information Sharing and Disclosure We may share your personal information with the following parties for the purposes described in this Privacy Policy:
- Service Providers:We may share your information with third-party service providers who assist us in providing our services, including IT service providers, payment processors, and regulatory compliance partners.
- Government and Regulatory Authorities:We may disclose your information to government and regulatory authorities as required by law or as necessary to comply with legal obligations.
- Business Partners: We may share your information with trusted business partners who provide complementary services or products.
- Legal Compliance and Protection: We may disclose your information to protect our rights, property, or safety or the rights, property, or safety of others, or as necessary to enforce our terms of service or other agreements.
Data Security We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We regularly review and update our security measures to ensure the security and integrity of your information. Your Rights You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your information. You also have the right to object to the processing of your information in certain circumstances. To exercise these rights, please contact us using the contact information provided below.
Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [contact information]. Conclusion By using our money transfer services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Please read this Privacy Policy carefully and contact us if you have any questions or concerns.
